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Virtually unheard of 3-4 years ago, CDOs are now appearing in lots of organisations. Their roles often involve:
- Creating your Data Roadmap to factor in aspects such as Architecture, Governance, Privacy, Security, GDPR
- Using Data to in areas such as Marketing, Products, Monetization and Customer Service to improve performance
- Making use to the tech available to benefit the business such as AI, ML, Cloud, Blockchain and Digital Transformation
- Helping you develop your CDO Strategy to help prove value, secure investments, encourage new and existing talent and create an agile approach to work
Taken together, you can see the structure of the CDO role is likely to be a shared service, supporting many stakeholders across a range of departments and/or business divisions. The best CDOs will be those who can guide data strategy by drawing on solid business knowledge, “good enough” technical skills, and most importantly, collaborative, consensus-building and facilitator skills.
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